Shipping & Delivery Policy

Shipping & Delivery Policy — Stravian Labs

Last updated: 24 August 2026

1. Where we ship

We currently ship across India to serviceable PIN codes. We do not ship internationally at this time. If your PIN code is not serviceable, we will inform you and refund any prepaid amount.

2. Shipping charges

• Free delivery on every order. There is no minimum order value.
• We are prepaid only at present — payment is made online at checkout. Cash on delivery is not currently available.
• All prices are in INR and inclusive of GST (MRP model).

3. Dispatch & delivery time

• Orders are typically dispatched within 1–2 business days of order confirmation.
• Estimated delivery is 3–7 business days depending on your location; metro cities are usually faster than remote areas.
• You will receive tracking details via SMS/WhatsApp/email once your order ships.

4. Courier partners

We ship through reputed third-party courier/logistics partners. Once handed over, delivery timelines depend on the courier network.

5. Delays

We are not liable for delays caused by events beyond our control (force majeure) — weather, strikes, regional restrictions, courier disruptions, or incorrect/incomplete address provided by you. We will help track and resolve wherever possible.

6. Delivery attempts & RTO

Couriers typically attempt delivery 2–3 times. If undelivered due to unavailability, refusal, or incorrect address, the order returns to us; see our Return, Refund & Cancellation Policy for re-ship/refund options.

7. Contact

Delivery queries: care@stravianlabs.in · WhatsApp +91 81041 19911.